GWComputers Logo
Navigation object linking to Home pageNavigation object linking to About Us pageNavigation object linking to Custom Computers pageNavigation object linking to Component & Software pageNavigation object linking to Web Services pageNavigation object linking to PC Tips pageNavigation object linking to Contact Us page

Hopefully this section can help answer some basic questions for you. If you don't see the answer to your question, click here and let us know. We will get back to you as soon as we can. Click the question below to bring you directly to that informaiton.

What is Spyware?
How do I get rid of Spyware?
How can I prevent Spyware from getting on my machine?
What is SPAM?
Should I be concerned with computer viruses?
If I have a firewall, do I still need virus protection?
I have Windows 98 and Microsoft isn’t supporting it anymore. How do I get help if I need it?
There are free wireless networks everywhere, are they safe to use with my laptop?

What is Spyware?
Marketing companies sneak Spyware programs in to your computer. They use it to monitor your browsing behavior and they send that information back to the marketing company it came from. They use this information to send you ads for things you already shop for.

Spyware can be harmful because the “behind the scenes” traffic of data coming and going from and to your computer can really slow it down and reduce your productivity. They can also change settings on your computer such as your homepage in an effort to promote their own company or products.
top

How do I get rid of Spyware?
There are free programs you can download and run on your computer to clean up this type of infection. Spybot Search and Destroy is but one of many good ones available. If you choose to do this yourself, please be ware there are a couple of valid Spyware removal tools that have been mocked by Spyware companies. This means that if you download the copy-cat version, you may be in for more trouble than you had to begin with.

Programs such as Spybot Search and Destroy do a good job, but sometimes they just don't do it all. We have other tools and utilities we can run on your computer if performance is really bad.
top

How can I prevent Spyware from getting on my machine?
You can get Spyware from just about anywhere. Clicking on a particular ad or downloading free software is both potential ways of getting it. A weekly scan is a good way to clean it up as it comes in before it takes over your machine completely.
top

What is SPAM?
SPAM is all that annoying email you get every day that you spend too much time deleting. Most email clients like Outlook, or Outlook Express have their own built in filters. Make sure you have them turned on. Also check with your Internet Service Provider to make sure they are using a SPAM filter on your account.
top

Should I be concerned with computer viruses?
Yes. There are good programs available that will protect your system. The price range is from free to more than $100.00/year. Regardless of which program you select, keep it updated and run scans regularly.
top

If I have a firewall, do I still need virus protection?
Yes. Some firewalls have the potential to prevent certain types of viruses in, they can not protect you from all virus types. For example, a virus in an email attachment will not be detected by a firewall. A worm scanning the Internet may be stopped by a firewall.
top

I have Windows 98 and Microsoft isn’t supporting it anymore. How do I get help if I need it?
You can call us and we will help you with this version of Windows.
top

There are free wireless networks everywhere, are they safe to use with my laptop?
While they may be convenient, they are typically unsecured (unless the host of the network has provided you with a user name and password). This means that anyone can access them including hackers. I would say they are safe to use unless you are going to do online banking, paying bills, etc. For regular web surfing I would say go for it, but be careful if you make any purchases.
top


3121 Memorial Drive | Holland, MI 49424 | 616-738-1833 | george@gwcomputers.com